• November 3rd, 2017
    The latest Security Flaw: Wifi KRACK
    The latest Security Flaw: Wifi KRACK            Sounds scary and technical, another vulnerability, another frightening acronym KRACK, makes… Be Sociable, Share! Tweet

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  • September 30th, 2017
    Basic Cyber Security
    Cyber security threats are continually evolving. Viruses, worms, trojan horses, spyware, phishing, adware and scareware have all been around for a long time. Lately, one particular form of malware known… Be Sociable, Share! Tweet

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  • August 29th, 2017
    BackUp or Business Continuity
    The facts according to the Boston Computing Network’s Data Loss Statistics, are that 60% of companies that lose their data, will shut down within 6 months of… Be Sociable, Share! Tweet

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  • July 30th, 2017
    Protecting a Business against Ransomware and Scams
    Every day, every month there is a new threat to being able to conduct business effectively and efficiently. How do you protect a business from the threat of disruption… Be Sociable, Share! Tweet

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  • July 3rd, 2017
    Connectivity, Disruption, The Internet of Things, Small to Medium Business
    The world is becoming more connected and the buzz word of the year is “The Internet of Things”. What does this really mean and will small to… Be Sociable, Share! Tweet

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B.E.S.T. Programme

At Computer Troubleshooters we recognise the critical role that computers, networks, and technology in general plays in every small business. From email and word processing to online banking and e-commerce, every small business depends on technology to maximise their productivity and their profitability. But what happens when your technology lets you down? How much staff time is wasted dealing with slow computer or system crashes? How much of your time is spent answering software questions for others in the office? And if your system crashes, how do you recover your data? That’s why we created Business Enhanced Support Technology (B.E.S.T.), the industry’s leading support plan for small businesses.

For a flat monthly fee we do the following:

  • Handle any computer, network, or server problem (including Windows, Virus, & Spyware problems) via remote support or on-site.
  • Monitor your technology 24/7, including preventing up to 80% of all computer problems before our customers are even aware of them.
  • Install advanced remote support tools to enable our team to diagnose and resolve problems quickly if they do occur.
  • Monitor your backup system to be sure your data is backed up safely.
  • Provide a Helpdesk so all your employees have prompt, easy access to high quality support consultants anytime they have a computer question or problem.
  • Manage all your Technology Vendors for you (Internet, Phones, Business Applications.)
  • Guarantee No Downtime (on our Trouble-Free plan.)

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